Shipping policy
Shipping Policy
Thank you for choosing Annapolis Fine Cheese! We are committed to providing our customers with the best shopping experience possible, and that includes ensuring your order arrives safely and promptly. Please read the following shipping policy to understand our processes:
Processing Time
All orders are processed within 1–7 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. You will receive a notification if there are any delays.
Shipping Rates & Delivery Estimates
We offer standard shipping for all orders within Canada. Shipping costs are calculated at checkout based on your location. Delivery times typically range from 2–7 business days, depending on your address.
Shipping Locations
We currently ship only within Canada. At this time, we are unable to ship internationally, but we hope to expand our shipping capabilities in the future.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please use this number to track your order on the carrier’s website.
Damaged or Lost Orders
We are committed to ensuring your order reaches you in perfect condition. If your order arrives damaged or if you believe it has been lost during transit, please contact us at [email] within 7 days of receiving your shipment, and we will work with you to resolve the issue.
Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns or exchanges. If there is a problem with your order, please contact us as soon as possible, and we will do our best to assist you.
Local Pickup
If you are located near Annapolis Fine Cheese, you can choose to pick up your order at our location. Please contact us for more details on how to arrange a local pickup.
Contact Us
If you have any questions or concerns regarding shipping, please reach out to us at sean@tasteannapolis.com - We’re happy to assist!
Thank you for supporting Annapolis Fine Cheese!